Notification bar: Introducing our improved academy

Cookie Policy 

 

Our website stores cookies on your device and uses tracking tools to store your personal preferences and settings; optimize login processes; maintain a high level of security and to monitor and analyze performance of our online services. In addition to cookies, we may log information about your device, including the existence of cookies, your IP address and information about your browser. The purpose of this information collection is to diagnose service issues and to administer and track your usage of our website.

Out of the technical cookies, necessary to interact in the correct way with our website, we will always ask for your specific and informed consent (through our cookie banner) before installing other categories of cookies on your device or tracking you for analytical or advertisement purposes. You may adjust the settings on your browser to refuse cookies.

 

  1. What are cookies?

     

Cookies are text files with small pieces of data that are used to identify your device as you use a computer network. Cookies are used to identify specific users and improve their web browsing experience.

Data stored in a cookie is created by the server upon your connection. This data is labeled with an ID unique to you and your computer.

When the cookie is exchanged between your device and the network server, the server reads the ID and knows what information to specifically serve to you.

What categories of cookies exist?

  1.  

Necessary: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your cookie preferences, logging in, or filling in forms.

Functional: They are usually only set in response to information provided to the website to personalize and optimize your experience as well as remember your chat history.

Analytics: These cookies help to understand how visitors engage with a website. They can be used to collect information and report site usage statistics. In addition to reporting site usage statistics, data collected may also be used, together with advertisement cookies, to help show more relevant ads across the web and to measure interactions with the ads.

Advertisement: These cookies make ads more engaging and valuable to site visitors. Some common applications of cookies are to select advertising based on what’s relevant to a user; to improve reporting on ad campaign performance; and to avoid showing ads the user has already seen.

 

What cookies and tracking tools do we use?

 

NAME

CATEGORY

DESCRIPTION

EXPIRATION

OWNER

__hs_do_not_track

necessary

This cookie can be set to prevent the tracking code from sending any information to HubSpot

6 months

Incision

__hs_cookie_cat_pref

necessary

This cookie is used to record the categories a visitor consented to

6 months

Incision

hs_ab_test

necessary

This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before

session

Incision

_ga

necessary

ID used to identify users

1 year

Incision

__cf_bm

necessary

Cloud flare's bot products identify and mitigate automated traffic to protect your site from bad bots. Bot Management or Bot Fight Mode. This cookie is necessary for the proper functioning of Bot Management/Bot Fight Mode solutions

30 minutes

Incision

_ga_LW5GH26E92

necessary

Used to persist session state

1 year

Incision

__cfruid

necessary

This cookie is set by HubSpot’s CDN provider because of their rate limiting policies

session

Cloudflare

__cf_bm

necessary

This cookie is set by HubSpot's CDN provider and is a necessary cookie for bot protection

30 minutes

Cloudflare

_GRECAPTCHA

necessary

This cookie is set by Google reCAPTCHA when executed for the purpose of providing its risk analysis

6 months

Google

JSESSIONID

necessary

This is a platform session cookie and is used to maintain an anonymous user session by the server

session

nr-data.net

messagesUtk

functional

Remembers the identity of the visitor using the chat widget

6 months

Incision

_hjIncludedInSessionSample

functional

This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by the site's daily session limit

2 minutes

Incision

_hjFirstSeen

functional

The cookie is set so Hotjar can track the beginning of the user's journey for a total session count. It does not contain any identifiable information.

30 minutes

Incision

_hjAbsoluteSessionInProgress

functional

The cookie is set so Hotjar can track the beginning of the user's journey for a total session count. It does not contain any identifiable information.

30 minutes

Incision

_hjIncludedInPageviewSample

functional

This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by the site's pageview limit.

2 minutes

Incision

_hjSession_*

functional

This cookie is set to provide functions of Hotjar across pages

30 minutes

Incision

lang

functional

Used to remember a user's language setting

session

LinkedIn

AnalyticsSyncHistory

functional

Used to store information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries

1 month

LinkedIn

U

functional

Browser Identifier for users outside the Designated Countries

3 months

LinkedIn

YSC

functional

Registers a unique ID to keep statistics of what videos from YouTube the user has seen

session

YouTube

test_cookie

functional

This cookie is set by DoubleClick (which is owned by Google) to determine if the website visitor's browser supports cookies

15 minutes

Doubleclick.net

__hstc

analytics

The main cookie for tracking visitors

6 months

Incision

hubspotutk

analytics

This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts

6 months

Incision

__hssc

analytics

This cookie keeps track of sessions

30 minutes

Incision

__hssrc

analytics

Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser

session

Incision

_hjSessionUser_*

analytics

This cookie is set to store a unique user ID

1 year

Incision

li_sugr

analytics

Used to make a probabilistic match of a user's identity outside the Designated Countries

3 months

LinkedIn

_gcl_au

advertisement

Used for experimenting with advertisement efficiency across the website

3 months

Incision

personalization_id

advertisement

Unique value with which users can be identified by Twitter. Collected information is used to be personalize Twitter services, including Twitter trends, stories, ads and suggestions

1 year

Twitter

muc_ads

advertisement

This cookie is for advertising

1 year

Twitter

lidc

advertisement

Used by LinkedIn for tracking the use of embedded services

1 day

LinkedIn

UserMatchHistory

advertisement

This cookie is set by LinkedIn for advertising purposes, including: tracking visitors so that more relevant ads can be presented, allowing users to use the 'Apply with LinkedIn' or the 'Sign-in with LinkedIn' functions, collecting information about how visitors use the site, etc

1 month

LinkedIn

bcookie

advertisement

Used by LinkedIn to track the use of embedded services

1 year

LinkedIn

bscookie

advertisement

Used by LinkedIn to track the use of embedded services

1 year

LinkedIn

NID

advertisement

This cookie is used to collect website statistics and track conversion rates and Google ad personalisation

6 months

Google

VISITOR_INFO1_LIVE

advertisement

Tries to estimate the users' bandwidth on pages with integrated YouTube videos

6 months

YouTube

 


OTHER TRACKING TOOLS

 

NAME

TYPE

DESCRIPTION

Hotjar

analytics

The tool tracks the activity and the behavior of the visitors on the website (clicks) to create heatmaps (to understand which parts of the website are more clicked and which less). Data is stored for 365 days.

 


Data transfer outside European Union

 

  1. Depending on the category and the owner of the cookie, the information processed could be transferred outside the European Union. In these cases, to ensure an adequate level of security of the processing, we will always sign appropriate standard contractual clauses (as issued by the European Commission on 04th June 2021) with the importer.
  2. Your rights

  3.  

Please refer to the same section on our Privacy Statement.